Post Announcements in Chatter Groups

Post Announcements in Chatter Groups

Last Updated on October 28, 2021 by Rakesh Gupta

Announcement is very important to Spread news across your organization, and Chatter is an awesome feature in Salesforce to do that. Post group announcements is to highlight important messages on the group page.

I have written a few articles on Chatter. Why not check them out while you are at it?!

  1. Post Announcements in Chatter Groups
  2. Customize Branding for Chatter Email Notifications

Enable Post Announcements in Lightning Experience

This feature available in Essentials, Group, Professional, Enterprise, Performance, Unlimited, Contact Manager, and Developer Editions. To enable post announcements in lightning experience perform the steps below:

  1. Click on Setup | Feature Settings | Chatter | Groups | Group layouts.
  2. click on the Edit link
  3. Drag and drop the Announcement action under Salesforce Mobile and Lightning Experience Actions section.
  4. Click Save.

Note:- Group owners, Group managers, and Users with the Modify All Data permission can post and delete group announcements.

Proof of Concept

  1. Go to any Chatter group’s page and click Announcement in the publisher action.
  2. Type the Message that you want to share with Chatter group members
  3. Specify an Expiration date.
  4. To notify all group members, select Email all group members next to the announcement expiration date.
  5. Click on Save.

Remember: – A group announcement appears until 11:59 p.m. on the selected expiration date, unless a new group announcement replaces it. In the group feed, users can discuss, like, and post comments on announcements. When you post an announcement, group members receive an email notification, just like they do for other posts, depending on their notification settings.

Formative Assessment:

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What did you learn from this post, is it relevant to you, and how will you modify the concepts taught in the post for your own business processes?

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9 thoughts on “Post Announcements in Chatter Groups

    1. Yes, it is possible to post birthday messages to a Chatter group. Before that, you have to save Date of Birth in a field. Then use a formula field to calculate birthday in the current year, and then use Process builder with time-based actions.

  1. After expiry, the announcement is deleted? So, I cannot view the comments made on the announcement after the announcement expires?

    Where do I see the expired announcements? Please let me know. Thanks

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