Business Adoption of Agentforce in 2025
Agentforce, released by Salesforce in September 2024, is an AI solution that helps businesses create and deploy autonomous digital agents. The powerful AI solution is supported by advanced reasoning abilities and is designed to work with human colleagues to improve marketing, sales, and customer service processes. As Salesforce has over
The Rise of the Full-Stack Salesforce Admin
Artificial Intelligence (AI) is no longer a buzzword in 2025. At least 78% of global companies have adopted AI technology in some capacity to assist teams in their daily tasks (Source). From automating data workflows to extracting insights to make the best business predictions, AI is here to stay and
How to Add Payment Methods in Salesforce: Payment Gateways Integration
Offering a variety of payment methods in Salesforce is no longer a luxury, it’s a necessity. Businesses need to understand diverse customer payment preferences, whether it’s via credit cards, PayPal, direct debits like ACH, or alternative payment methods. If you’re using Salesforce, you have access to powerful tools to make
The Best Options for Collecting Field Data in Salesforce
In today’s digital-first environment, effective data collection is crucial to the success of any Salesforce implementation. Whether you’re collecting data in the field, via mobile forms, or automating internal processes, Salesforce provides multiple options – each tailored for different levels of complexity and use cases. This article highlights four key
Retain Event Monitoring Event Log Files for Up to One Year
Big Idea or Enduring Question: How can retaining Event Monitoring Event Log Files for up to one year help organizations identify trends, detect anomalies, and ensure compliance over extended periods? Objectives: After reading this blog, you’ll be able to: Understand why retaining Event Monitoring logs is important. Configure log file
Salesforce Summer’25 Release Quick Summary
Currently, the Summer’25 release is now available under the pre-release program. As of May 13, 2025, Sandboxes have been upgraded, giving your organization early access to the look and feel of the Summer’25 release. This release introduces a wide range of new features and enhancements across the Salesforce ecosystem. Key
Progressive Rendering in Experience Cloud Site: Faster Load Times, Better UX
Big Idea or Enduring Question: How Can Progressive Rendering Enhance Site Performance and Optimize User Experience? Objectives: After reading this blog, you’ll be able to: Understand Progressive Rendering and its impact on Experience Cloud. Learn how to optimize page load times for a seamless user experience. Explore best practices and
Easily Delegate Site Administration to External Users in Experience Cloud
Big Idea or Enduring Question: How can you delegate site administration to external users while maintaining security and control? Objectives: After reading this blog, you’ll be able to: Delegate site administration to external users. Allow external users to manage users and permissions. Maintain security and control while delegating access. Reduce