Using Topics to Organize Records in Lightning Experience

Last Updated on October 18, 2021 by Rakesh Gupta Topics for objects offers a powerful way to crowdsource your company’s key themes and issues. Users can add topics to records to organize them by common themes. When users search for topics, records that they have access to that are tagged

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Add or Remove Followers to a Record with the Help of Salesforce Flow

Last Updated on February 10, 2022 by Rakesh Gupta Big Idea or Enduring Question: How can we develop declarative functionality to add or remove followers from a record? In Salesforce, a user can follow Chatter groups or Records. Salesforce provides out-of-the-box functionality so that Chatter group managers can also add/remove

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Clone a User with their associated Public Group, Queue Membership and Permission Sets

Last Updated on February 10, 2022 by Rakesh Gupta Big Idea or Enduring Question: Want to quickly create a new user by cloning an existing user with Public Group, Queue, and Permission Set?  To Clone a record means to replicate it. Salesforce provides an out-of-the-box feature to clone object records – thereby, saving time and

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Welcome New Users by Default – Auto Follow them in Chatter!

Last Updated on February 10, 2022 by Rakesh Gupta Big Idea or Enduring Question: A warm welcome goes a long way in solidifying a company’s culture! If so then, why not provide existing users an ability to auto-follow new users in chatter? Chatter is a great way to boost collaboration in

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