Big Idea or Enduring Question: What is a Meta Robots tag? What are Robots Meta Tags used for? How can you hide an Experience Cloud public page from search engines to prevent indexing? Objectives: After reading this blog, you’ll be able to: Understand Meta Robots Tags and how they affect
Category: Service cloud
Step-by-Step Guide to Write SEO-Friendly Titles & Descriptions for Experience Cloud Pages
Big Idea or Enduring Question: What is a Meta Title and Meta Description? Why are they important for SEO? How can you add an SEO title and description for Experience Cloud pages? Objectives: After reading this blog, you’ll be able to: Understand meta titles and descriptions and their role in
Step-by-Step Guide to Generate a Sitemap in Salesforce Experience Cloud
Big Idea or Enduring Question: How do you generate a sitemap for your Salesforce Experience Cloud site? Objectives: After reading this blog, you’ll be able to: Understand what a sitemap is, including its standards and formats. Understand what a robots.txt is, including its standards and formats. Automatically generate a sitemap
Step-by-Step Guide to Configure Google Analytics™ for Experience Cloud Sites
Big Idea or Enduring Question: How do you configure Google Analytics™ for Experience Cloud Sites to track user IDs, user types, and search activity? Objectives: After reading this blog, you’ll be able to: Understand Google Analytics™ and why it’s useful. Set up Google Analytics™ Property to collect visitor data. Add
Step-by-Step Guide to Configuring Custom Domains for Experience Cloud Sites
Big Idea or Enduring Question: How can you configure a custom domain for an Experience Cloud site? Objectives: After reading this blog, you’ll be able to: Understand different methods for verifying and provisioning a custom domain Understand CA-Signed Certificates and their role in domain security Learn about Salesforce CDN and
How to Pass Salesforce Service Cloud Consultant Certification Exam
It has been more than nine years since I passed the Salesforce Service Cloud Consultant exam. In the past few months, many people reached out to me asking for guidance and a path to becoming a certified Service Cloud Consultant. That gives me an idea for writing a blog post
Change Ownership of Lightning Dashboards
Big Idea or Enduring Question: How can the ownership of Lightning Dashboards be transferred in Salesforce? Objectives: After reading this blog, you’ll be able to: Transfer the ownership of lightning dashboards and much more Business Use case Isabella Stewart, a Salesforce Administrator at Gurukul On Cloud (GoC), was approached by
Auto Add Account Team Members to Case Team
Big Idea or Enduring Question: How can you automatically add account team members to case team? How nice would it be if Salesforce auto added users (specified account team role) from Account Team to Case Team whenever a case gets created? Well, we can cajole Salesforce to do just that