Advancing Business Operations with Salesforce and QuickBooks

Advancing Business Operations with Salesforce and QuickBooks

Last Updated on March 19, 2021 by Rakesh Gupta

Creating streamlined and automated processes within your business is key to maintaining and improving your operations and staff productivity. Companies using Salesforce and QuickBooks for their accounts receivables and payables should consider an integration solution to improve this process. Integrations allow all the information to be seen on one platform, leading to a more functional system.

Why Integrate Salesforce and QuickBooks? 

Integrating your Salesforce and QuickBooks accounts enables sales and finance teams to work more intuitively, providing them with deeper insight into the accounting data as well as their Salesforce opportunities. 

An integration solution can eliminate the need for double data entry. Some businesses spend several hours per week inputting data from Salesforce into QuickBooks and vice versa. This manual entry takes time away from staff, who could instead be focusing their efforts on other tasks that drive the business forward. If contacts, accounts, and opportunities are automatically synced, little to no action is required from the user, saving valuable time. 

With the use of dashboards and reports in Salesforce, users can easily gain insight into the status of invoices, quotes, and opportunities without having to rely on the finance or sales team. The connection of Salesforce to QuickBooks allows a company to increase the efficiency and productivity of their staff and overall business. 

According to PWC’s Benchmarking report 2019/20, 30-40% of staff time can be reduced with finance automation. So it is clear that automation is needed to streamline day-to-day processes so that teams can be more efficient and spend less time on mundane tasks and allow the software to do more of the work. 

Financial data is crucial as it provides valuable insights into businesses, to help finance and sales make more informed decisions. Therefore, insights need to be easily accessible and in real-time, for the data to be truly effective. 

Business Case:

Customers Playspace Designs wanted to improve business operations so that their business could run more smoothly and establish a fully integrated system; where they could manage their contacts, submit quotes, purchase orders, and invoices to customers. They were spending up to 8 hours each week on manual data entry processes that were prone to human errors.  

PlaySpace already had QuickBooks, however needed a CRM that would help to manage their clients; they chose to use Salesforce. The next challenge was connecting both platforms so that data could flow to and from Salesforce and QuickBooks. They needed an integration solution to be the bridge between systems, allowing for ease of mind in data accuracy and saved time; So they opted for Breadwinner.

Generating and Sending Invoices to Customers

Invoices can be generated from anywhere within Salesforce, such as Accounts, Opportunities, Sales Orders, or Custom Objects. You can pre-populate invoices with information from sales records and child records, making invoice creation simple and efficient. 

Configuring QuickBooks Invoice within Salesforce

You can easily configure your QuickBooks invoice from within Salesforce. Data can be pulled from default fields, custom fields, price, and tax rates. The Opportunity products become the line items on an invoice. You also have the option of creating invoices in your QuickBooks account and also sending an invoice email to your QuickBooks account. 

View and Check Invoice Status

Sales and finance teams can view invoices in Salesforce as well as check invoice status, which enables them to make better decisions based on the data. Invoices can be generated with a single click of a button, without the need to leave the platform. 

In this step, you can have a final review of an invoice and edit any client details where necessary; that way you can avoid the risk of inaccurate billing and shipping information. If your QuickBooks company is connected to a Salesforce account, you have instant access to invoice status information and historical data. 

To learn more about connecting QuickBooks and Salesforce to advance your business, explore Breadwinners QuickBooks AppExchange listing or find them on QuickBooks App Store.  

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