Last Updated on February 5, 2025 by Rakesh Gupta
In today’s competitive world, staying ahead isn’t just a goal—it’s a must. Thankfully, Salesforce is here to help!
Every Salesforce new release includes a variety of tools and features to make daily workflows smoother and more efficient. As Salesforce adds additional functionality and spreads to new fields of the business, it becomes more business critical – the other side of the coin is that Salesforce testing becomes more crucial, to ensure the functional aspects of the system as changes come into play.
Looking at the more outdated methodologies and tools used to test Salesforce, they are quite simply not sufficient anymore. It is high time to take a deeper dive into the tools and trends that will level up Salesforce testing.
Let’s take a better look at some expected trends.
Test Automation
Automated testing is all about running specific software tests at a faster pace without human testers, aiming to boost software quality. When done right, it minimizes the need for manual testing throughout the process, making life easier for both developers and testers.
To get started, you’ll need some specific tools, however not all automation tools are created equal, so it’s essential to follow best practices and test case scenarios. Some tools might lack features like test reporting or robust script creation, while others may require learning time and coding expertise.
When picking Salesforce automation testing tools, make sure you’re clear on their features to avoid any headaches later. Ensure the tool you choose aligns with industry standards and the specific needs of your application. Also, consider your testing team’s expertise. If your team isn’t well-versed in coding, a codeless automation tool might be the best fit. Panaya Test Automation for example, is tailor-made to help companies speed up testing and make the most of their resources.
AI powered Testing
In 2024, we’re going to see AI take the spotlight in Salesforce testing processes. Imagine AI-powered testing tools diving into complex Salesforce settings, predicting potential issues, and whipping up automated test scripts. This means way less manual work and much faster testing cycles!
Using AI in Salesforce testing is all about harnessing the power of machine intelligence and automation to boost efficiency, accuracy, and overall effectiveness.
Here’s how AI will transform Salesforce testing:
- Increased Test Coverage – Generating comprehensive test cases to cover all scenarios can be time-consuming and prone to human errors. AI techniques can automatically generate test cases based on business process analysis, ensuring higher test coverage.
- Faster Test Execution – AI-powered automation frameworks can execute tests significantly faster, accelerating the testing cycle.
- Root Cause Analysis – Identifying and resolving bugs is critical to Salesforce testing. AI techniques enables quick identifications of the root cause of any problem and quick resolution.
Shift-Left Testing
Shift-left Testing is a great approach to software testing that focuses on testing early and often. Instead of waiting until the end, testing happens throughout the entire development process. “Shift-left” simply means moving testing activities to the earlier stages (the left side) of the development timeline.
Developers love this method because it helps catch and fix errors sooner, which saves time and money. By using Shift-left Testing, you can improve software quality, cut costs, enhance communication and collaboration, boost customer satisfaction, and speed up release times. It’s a win-win for everyone involved! Panaya’s Change Intelligence is the ideal solution for identifying which tests are needed based on the impact of your planned changes at all levels, right from the start and at every stage of the development process.
Continuous Integration and Continuous Testing (CI/CT)
Continuous integration (CI) is a development practice where developers regularly merge their code changes into a shared repository. Each integration is then verified with automated tests. While automated testing isn’t part of CI, it helps detect and fix errors quickly. Over the years, CI has become a top practice in software development.
Continuous testing (CT) involves systematic testing at every stage of the software development life cycle (SDLC). CT aims to ensure software quality and provide timely feedback, known for its efficiency and speed. In Salesforce testing, CI and CT are crucial for streamlining the testing process and enhancing software quality.
Integrating Salesforce with Other Technology
It is important to remember that Salesforce is often connected to other systems. These include ERP tools such as SAP, Oracle, or NetSuite, marketing automation tools like Marketo or Hubspot, and other native or partially native Salesforce tools like eSignature solutions, CPQ tools, or various third-party apps.
End-to-end testing covers the entire journey, from lead creation in a marketing tool to revenue realization in an ERP system – and everything in between. Testing gets tricky when multiple tools are involved, as different teams usually manage different systems, each with its own way of working. Testing Salesforce in isolation isn’t enough since business processes flow through various applications.
Panaya’s test management platform helps streamline these cross-application, business-critical processes. With this platform, businesses can spot and fix issues, reduce downtime, and boost overall efficiency and effectiveness. Plus, using a single testing platform can simplify the user acceptance testing (UAT) process.
Conclusion
As we look forward to the second half of 2024, it’s clear that Salesforce testing is evolving in exciting ways. With a focus on streamlining operations and boosting productivity, the new tools and features promise to make daily workflows smoother and more efficient. From AI-powered testing to Shift-Left Testing, Test Automation, CI/CT, and innovative integrations there’s a lot to be excited about.
With Panaya’s AI-Powered testing platform all your testing needs are covered. It offers advanced test management, allowing you to manage end-to-end testing by mirroring business scenarios in a collaborative workflow with automated documentation. You get real-time visibility with fully customizable and shareable dashboards that provide smart insights. Panaya’s Change intelligence helps you shift testing efforts left by identifying potential risks early in the planning and design stages. Plus, cross-app testing streamlines end-to-end processes across your entire digital landscape, enabling proactive risk mitigation and reducing downtime and errors.
These advancements are designed to enhance software quality, reduce costs, improve communication and collaboration, and ultimately, boost customer satisfaction. As an administrator or developer, you’ll find these updates both useful and exciting.
Stay tuned and get ready to embrace these trends—Salesforce’s evolution in 2024 is set to be more thrilling than ever! Happy testing!
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