Update the Case Status Through Email-to-Case Response

Big Idea or Enduring Question: How can you automatically update the case status when receives a response from customers via Email-to-Case? Objectives: This blog post will help us to understand the following Understand how email-to-case works  Create a flow that fires on the customer’s response to an email-to-case  Use decision

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Auto Remove Managed Package License from a Deactivated User!

Salesforce Flow is a fantastic way to automate various business processes. It allows you to create a flow based on certain criteria that you set. Salesforce flow can do many things – Create a record, Update records, Post to Chatter, Send an email, etc. A few years back – in September 2015

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Verify who Created or Last Modified a Flow

Big Idea or Enduring Question: How do you find who Created or Last Modified a Flow?  Objectives: After reading this blog, you’ll be able to:  Understand how to find who created or Last Modified a Flow?  Understand Flow related metadata objects Business Use case Cathal Murtagh is working as a

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