Agentforce, released by Salesforce in September 2024, is an AI solution that helps businesses create and deploy autonomous digital agents. The powerful AI solution is supported by advanced reasoning abilities and is designed to work with human colleagues to improve marketing, sales, and customer service processes. As Salesforce has over
Category: Artificial Intelligence (AI)
Agentforce 2.0 in Action: How AI Agents Are Reshaping Business Operations
Agentforce, (now Agentforce 2.0) has taken the Salesforce community by storm since it was announced at Dreamforce 2024. This new “digital labour platform” has gone beyond predictive and generative AI and brought autonomous AI into the mainstream of our day-to-day business life. What does this mean in simple terms? Well,