About Me

Hello and welcome. I am so glad you are here.

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About Me

Hi! My name is Rakesh Gupta. Thank you for being a part of my community! After reading the introduction you will be convinced, beyond doubt, that in life, nothing is impossible, if you put your heart and mind to it! This is far from a cliché – I am living proof!

I will achieve my objective if, after reading about me, you begin doubting your doubts – about yourself, your skills, and your ability to achieve heights beyond your expectations!

Humble Beginnings

I am from a small village in Sonaili (District – Katihar) Bihar, where access to quality education is still a challenge, and opportunities are scarce. Growing up, I watched my father, a dedicated teacher, walk miles through harsh weather to reach his school. Despite financial hardships, including months without pay – he and my mother made tremendous sacrifices to ensure my sister and I could pursue our education.

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At the age of 13, I took on a small job to help put food on the table for my family. My parents’ unwavering commitment to our future instilled in me a deep sense of gratitude and a relentless drive to succeed.

Although English was not part of my early education, I have worked tirelessly to overcome this barrier. Writing blogs in English remains a challenge, but my passion for helping others succeed in Salesforce far outweighs these difficulties.

Education and Career

I graduated from SRM University in Chennai with a degree in Information Technology. My professional journey has taken me through esteemed organizations such as Patni Computer Systems (now part of Capgemini), TCS, Thirdware Solutions, Gerent LLC, Vantage Point Consulting, and IBM Corporation.

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Today, I live in Dallas, Texas, working as a Senior Architect. My focus is on leading enterprise application development and driving customer transformation projects. In the last few years, I have primarily worked with state and local law enforcement agencies, as well as workforce partners, to implement Salesforce solutions as part of my role.

My Salesforce Journey

With over 14 years of experience on the Salesforce platform, I am proud to be a 10-time Salesforce MVP and a member of the MVP Hall of Fame. My mission is to empower others in the Salesforce community by sharing knowledge, promoting best practices, and simplifying complex concepts.

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I am an advocate for automation within Salesforce, having authored over 300 articles on Salesforce Flow and Process Builder. My aim is to help professionals minimize coding and maximize efficiency. I’m also a principal team member of Automation Hour, a biweekly webinar that inspires and educates the Salesforce community.

Beyond writing and webinars, I offer corporate and online training for Salesforce certifications, having trained over 3,000 professionals worldwide.


Clinets

Recognition and Achievements

Salesforce has been a transformative force in my life—not just as a platform, but as a community that builds careers, fosters mentorship, and inspires growth. I am deeply grateful to Salesforce for playing a pivotal role in my journey and am honored to be recognized for my contributions to this incredible ecosystem.

Thank you Mr. Benioff.
Thank you, Mr. Benioff.

Recently, I was featured on Salesforce corporate website. Check it out here: https://www.salesforce.com/products/salesforce-advantage/

I am indebted to Salesforce for bestowing upon me the honor of #SalesforceMVP for ten consecutive years and beyond. These accolades reaffirm my commitment to helping others succeed in their Salesforce journey.

Additionally, I am humbled and thrilled by the following recognitions and awards:

cloudtech_2017-1 Best-Salesforce-Blogs-badge
 

I am pleasantly surprised, honored, and humbled to be selected as one of Mason Frank’s 30 recommended bloggers! Thanks again!

  1. Top 50 Salesforce Influencers on Twitter for 2015
  2. The Top Salesforce Influencers for 2016
  3. Salesforce MVP Summer ’14
  4. Salesforce MVP Summer ’15
  5. Salesforce MVP Summer ’16
  6. Mason Frank’s 30 recommended Salesforce bloggers
  7. Salesforce MVP Summer ’17
  8. TOP 124 Salesforce Influencers of 2017
  9. Salesforce MVP 2018
  10. TOP 200 Salesforce Influencers on Twitter for 2018
  11. Salesforce MVP 2019
  12. Salesforce MVP 2020
  13. Salesforce MVP 2021
  14. 20 Most Popular Salesforce Admin & Developer Blogs 2020 
  15. 20 Most Popular Salesforce Admin & Developer Blogs 2021
  16. 20 Most Popular Salesforce Admin & Developer Blogs 2022
  17. 20 Most Popular Salesforce Admin & Developer Blogs 2023
  18. 20 Most Popular Salesforce Admin & Developer Blogs 2025
  19. FeedSpot Top 100 Salesforce Developer Blogs

Each recognition reflects the shared spirit of the Salesforce community a place where knowledge, mentorship, and collaboration thrive. I am inspired daily by the people and stories in this ecosystem, and I am honored to contribute in whatever way I can.

Certifications and Expertise

I have mastered a wide range of Salesforce domains and hold an extensive list of certifications, including:

  1. Salesforce Certified Administrator
  2. Salesforce Certified Advanced Administrator
  3. Salesforce Certified Force.com Developer
  4. Salesforce Certified Sales Cloud Consultant
  5. Salesforce Certified Service Cloud Consultant
  6. Salesforce Certified Community Cloud Consultant
  7. Salesforce Certified Nonprofit Cloud Consultant
  8. Salesforce Certified Tableau CRM and Einstein Discovery Consultant
  9. Salesforce Certified Platform App Builder
  10. Salesforce Certified Platform Developer I
  11. Salesforce Certified Platform Developer II 
  12. Salesforce Certified Marketing Cloud Account Engagement Specialist
  13. Salesforce Certified Marketing Cloud Account Engagement Consultant
  14. Salesforce Certified Marketing Cloud Administrator
  15. Salesforce Certified Marketing Cloud Email Specialist
  16. Salesforce Certified Sharing and Visibility Designer
  17. Salesforce Certified Data Architecture & Management Designer
  18. Salesforce Certified Application Architect
  19. Salesforce Certified Development Lifecycle & Deployment Designer
  20. Salesforce Certified Identity and Access Management Designer
  21. Salesforce Certified Integration Architecture Designer
  22. Salesforce Certified Certified System Architect!
  23. Salesforce Certified User Experience Designer
  24. Salesforce Certified Field Service Consultant 
  25. Salesforce Certified Business Analyst Certification
  26. Salesforce Certified JavaScript Developer I
  27. Salesforce Certified Associate
  28. Salesforce Certified AI Associate 
  29. Salesforce Certified Sales Representative 
  30. Salesforce Certified Strategy Designer 

Speaking Engagements

I’ve had the privilege of sharing my insights and expertise at numerous events, including:

  1. Dreamforce’15
  2. Dreamforce’16
  3. Netherlands Nonprofit User Group
  4. Southeast Dreamin’17
  5. Midwest Dreamin’17
  6. Dreamforce’17
  7. Atlanta Developer User Group – April’17
  8. North Fulton Salesforce User Group – July’17
  9. Dreamforce’18
  10. Dallas Developer User Group– March’19
  11. TrailheaDX’19
  12. Texas Dreamin’19
  13. Midwest Dreamin’19
  14. Salesforce Saturday – Dallas – August’19
  15. Austin, TX Administrators Group – September’19
  16. San Antonio, TX Administrators Group – January’20
  17. Salesforce Saturday – Dallas – September’20
  18. Dreamforce 2021
  19. ParDreamin’2021
  20. Singapore Dreamin’2021
  21. NorthEast Dreamin’2022
  22. Pakistan Dreamin’2022
  23. Tahoe Dreamin’25

Blog and My Books

If this is your first visit to my website, you might want to start with my tutorials. Here are the tutorials that I have published so far:

  1. Getting Started with Salesforce Flow – teaches you an easier way to solve complex business problems using clicks, not codes.
  2. Getting Started with Pardot – helps you to get started with the Salesforce B2B marketing automation tool by explaining the real-world example.
  3. Salesforce Releases (Quick Summary) – do not have time to read the Salesforce release notes (500 pages)? Check out the quick summary written by me.
  4. App Review – is a collection of my favorite apps that help you to solve a few Salesforce problems and save your precious time.
  5. Getting Started with Apex – is for anyone who wants to learn Apex programming or to start programming for the first time.

You can also check my latest blog posts or use the search function on the sidebar.

In addition to my blogs, I penned the following books:

Furthermore, I have been a technical reviewer of the following books:

  1. Learning Force.com Application Development
  2. Mastering Application Development with Force.com

Passion for Giving Back

I am deeply committed to giving back to the Salesforce community. From leading user groups to mentoring new Trailblazers, I find joy in helping others achieve their goals. My journey from a small village to becoming a global Salesforce advocate is proof that adversity can fuel success.

Read more about my story here:

  1. My Journey: From Helping My Family Put Food On the Table to Salesforce Essentials Customer and MVP
  2. Why This Trailblazer Says Adversity Is Essential to Success

A Note of Gratitude

I am deeply thankful to my family for their unwavering sacrifices and unconditional support, which have been the foundation of my journey. I am equally grateful to the Salesforce community for providing not just a platform, but a vibrant ecosystem that fosters careers, mentorship, and personal growth.

As I continue this journey, I am inspired by the opportunities to learn, grow, and make a positive impact alongside an incredible global community.

Through these efforts, I hope to inspire you to doubt your doubts, believe in your abilities, and reach heights you never imagined possible. Let’s achieve greatness together!

Connect with Me

I hope my story inspires you to push beyond your limits and embrace the possibilities ahead. Let’s connect!

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46 thoughts on “About Me”

  1. Hi,
    Very nice, truly inspiring… I too started with Admin certification and cleared PD1 recently. I am aiming for solutions architect in an year (Goal). Thanks a lot for process builder posts. I loved those posts.

  4. Hi Rakesh,

    Your story is very inspiring . I have recently started my Salesforce journey after being 6 years in IT . I look forward taking inspiration for your posts and learning Salesforce.

    1. Thank you so much!

      There are tons of documentation available on WWW, but start your Salesforce career with Trailhead.

      Good luck!

  5. Pingback:Salesforce Automation Hour – Salesforce Sidekick

  6. Hi Rakesh,

    I hope you remember me. 🙂 Awesome work you are doing, seriously very appreciating one! We had started when Salesforce has just come up in the market, never knew you will go so far in such a small duration. Hats Off!! Saying perfectly suits you “When there is a will there’s a way”. Keep up the good work going.

    Regards,
    Amrin

  11. Hi Rakesh,

    I have implemented “Display notice when users log in to Salesforce” using Flow and Login Flow. By mistake I had inactivated Login Flow due to this I am not able to login in my developer edition. Its showing me below message

    Flow not found
    Flow “flow_Name” is not found or doesn’t have an active version. Please contact your administrator for more information.

    Could you please help me out on this issue.

    Thanks,
    Imran

  14. Hello Sir.
    I am a big follower of your blog and hats off to you. I have read all your chatter feed post through process builder and its amazing .

    . An interesting scenario came to my mind that how to download all chatter feeds posted by User. Is it possible to Do?

  21. Rakesh, the site and content are excellent for learners. Biggest in this I see is explanation about the topic. I have seen the mass transfer of chatter files.

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