Last Updated on May 8, 2022 by Rakesh Gupta

Automation Champion Approach (I-do):

Once Sales Reps create a new Opportunity, the next step is to add the Price book and products to it. Products are physical goods or services that you sell to customers. Your Sales reps can use products to generate sales quotes, contracts, or orders.

 

Price Book is a catalog in which the regular selling price of products is listed. Price books are used for selling products at different prices based on geography, volume, government contracts, not-for-profit clients, strategic clients, etc. In Salesforce, one product can be associated with multiple Price Books, and one Price Book can have multiple products.

 

Yes! You are right! This calls for a Junction object. And, lo and behold, we have one known as Price Book Entry! Price Book Entry is a junction object between Product and Price Book, as shown in the following screenshot: 

 

This blog is a sequel to my previous blog – Automatically assign Pricebook based on Opportunity Record Type. 

Let’s begin building this automation process.

Guided Practice (We-do):

There are 2 steps to solve Martin’s business requirement using Record-Triggered Flow. We must:

1. Define flow properties for record-triggered flow
2. Formula to determine whether the opportunity is created or updated
3. Add a decision element to check the associated pricebook on the opportunity 
4. Add a Get Records element to find the pricebook entry for iPhone 13 Plus
5. Add a decision element to check if the price book entry for iPhone 13 Plus was found or not 
6. Add a create records element to add a product to the opportunity 

Step 1: Define Flow Properties

1. Click Setup.
2. In the Quick Find box, type Flows.
3. Select Flows then click on the New Flow.
4. Select the Record-Triggered Flow option, click on Create and configure the flow as follows:
   1. Object: Opportunity
   2. Trigger the Flow When: A record is created or updated
   3. Set Entry Criteria
      1. Condition Requirements: None
   4. Optimize the Flow For Action and Related Records
5. Click Done.

Step 2: Formula to Determine Whether the User is Created or Updated

1. Under Toolbox, select Manager, then click New Resource to determine whether the record is created or updated. 
2. Input the following information:
   1. Resource Type: Formula
   2. API Name: forB_IsNew
   3. Data Type: Boolean
   4. Formula: IsNew()
3. Click Done.

Step 3: Using Decision Element to Check Associated PriceBook on Opportunity 

Now we will use the Decision element to check if the Manufacturing pricebook is associated with an opportunity.

Step 4: Adding a Get Record Element to Find iPhone 13 Plus Pricebook Entry Id

The next step is to use the Get Records element to find the iPhone 13 Plus pricebook entry Id. 

1. On Flow Designer, below the Manufacturing node, click on the +icon and select the Get Records element.
2. Enter a name in the Label field; the API Name will auto-populate.
3. Select the Price Book Entry object from the dropdown list.
4. Select All Conditions Are Met (AND). 
5. Set Filter Conditions
   
   1. Row 1:
      1. Field: Pricebook2Id
      2. Operator: Equals
      3. Value: {!$Record.PriceBook2Id}
   2. Click Add Condition
   3. Row 2:
      1. Field: Name
      2. Operator: Equals
      3. Value: iPhone 13 Plus
6. How Many Records to Store:
   1. select Only the first record
7. How to Store Record Data:
   1. Choose the option to Automatically store all fields. 
8. Click Done.

Step 5: Using Decision Element to Check If iPhone 13 Plus Pricebook Entry was Found or Not 

Now we will use the Decision element to check the Record Variable from step 4 to find if it returns the pricebook entry Id or not. 

1. On Flow Designer, click on the +icon and select the Decision element.
2. Enter a name in the Label field; the API Name will auto-populate.
3. Under Outcome Details, enter the Label the API Name will auto-populate.
4. Condition Requirements to Execute Outcome: All Conditions Are Met (AND)
   1. Row 1:
      1. Resource: {!Find_Pricebook_Entry}
      2. Operator: Is Null 
      3. Value: {!$GlobalConstant.False}
5. When to Execute Outcome: If the condition requirements are met.
6. Click Done.

Step 6: Add Create Records Element to Add Product to Opportunity 

The final step is to add iPhone 13 Plus product to the opportunity. For this, we will use Create Records element. 

1. On Flow Designer, below the Yes node, click on the +icon and select the Create Records element.
2. Enter a name in the Label field; the API Name will auto-populate.
3. Input the following information:
   
   1. How Many Records to Create: One
   2. How to Set the Record Fields: Use separate resources, and literal values
   3. Object: Opportunity Product 
   4. Set Field Values for the User Package License
   5. Row 1:
      1. Field: OpportunityId
      2. Value: {!$Record.Id}
   6. Click Add Field
   7. Row 2:
      1. Field: Quantity
      2. Value: 3
   8. Click Add Field
   9. Row 3:
      1. Field: PricebookEntryId
      2. Value: {!Find_Pricebook_Entry.Id}
   10. Click Add Field
   11. Row 4:
       1. Field: UnitPrice
       2. Value: 0
4. Click Done.

In the end, Martin’s Flow will look like the following screenshot:

Once everything looks good, perform the steps below: 

1. Click Save.
2. Enter Flow Label the API Name will auto-populate.
3. Click Show Advanced.
4. API Version for Running the Flow: 54
5. Interview Label: Auto Add Product to Opportunity {!$Flow.CurrentDateTime}
6. Click Save.

Almost there! Once everything looks good, click the Activate button.  

Proof of Concept

From now onwards, if a business user creates an Opportunity with record type Manufacturing, then, then Salesforce Flow will automatically add price book and products to it.

1. Navigate to the Opportunity tab, and create a new opportunity for the Manufacturing record type.
2. Once done, click on the Save button. The flow will automatically add the Price book and default Products to it, as shown in the following screenshot:

Formative Assessment:

I want to hear from you!

What is one thing you learned from this post? How do you envision applying this new knowledge in the real world? Feel free to share in the comments below.