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  • Tag: crm

    • Fastcall Releases Version 4

      Posted at 10:01 AM by Rakesh Gupta, on May 30, 2017

      Image: PR Web

      *This post was contributed by guest author JenInTech

      A list of key statistics compiled by Expanded Ramblings in relation to Salesforce has shown that the software has around 150,000 users. Based on such findings and other similar data, it can be concluded as well that programs which integrate with the support platform garner a considerable number of users.

      Among the most popular Salesforce-native applications is Fastcall and since its release, it has become a staple add-on for many companies that utilize Salesforce. Of course, there are still firms that don’t belong to that category, so if you aren’t familiar with Fastcall, here’s a brief rundown of its main function: the program integrates with your company’s sales and marketing records and provides an easy to use the system for both inbound and outbound calls. What makes it different from other apps of the same nature is that it has an advanced automating system for conversations as well as data compilation, thereby increasing efficiency in handling sales prospects or ongoing projects.

      Automation for calls is just one of Fastcall’s many key features which led it to become one of the top sales productivity tools according to Knowledge Tree. What’s more is that the developers are continuously improving the product and a few days ago, Fastcall Version 4 (V4) was released.

      A report from News on 6 explained how the V4 is elevating sales productivity levels through upgrades in its existing capabilities as well as the introduction of new features. Users are presented with improvements in components such as dial by list, voicemail drop and caller ID control for outbound calls; whilst the program pops notifications and has the ability to reroute incoming calls to registered devices. The key takeaway here is that you can do all of these and more right on the Salesforce interface.

      In addition, Fastcall is quick to adapt to the ever-changing environment of Salesforce. The V4 is now compatible with the Lightning Design System of the latter, which gives it enhanced speed and clarity. Users now have access to advanced analytics tools as well which come with the update. Data on various markers including talk time, time on hold/voicemail and per call segment can now be obtained faster and easier which can then be evaluated to improve your company’s CRM services further.

      Handling calls may not seem much at first glance, but analysis has shown that a regular sales rep takes up as much as two-thirds of operational hours doing tasks such as dialing numbers, logging calls and preparing relevant reports. The remaining one-third is the only time spent on actual selling. By adding automation into the mix through an application like Fastcall, a sales rep effectively minimizes time on call-related admin tasks, resulting in the more productive use of operations time.

      Read the rest of this entry!

      Posted in Guest Blog | 0 Comments | Tagged account management, Close.io, crm, Dialers E-Signatures, Emailing, Fastcall, InsideSales.com, Meetings Pipeline Management, NewVoiceMedia, Proposals, Prospecting, RingDNA, Salesforce Live Agent, Velocify
    • Branding your salesforce Login Page

      Posted at 1:36 AM by Rakesh Gupta, on October 16, 2013

      Your Branding

      Branding is a way to motivates the buyer, concretes user loyalty, and delivers the message clearly.After Salesforce Winter’14 release any organization thatise using Salesforce, able to customize Salesforce login page.

      What means of Customizing login page?
      Now you can change the look and feel of your login page by adding a background color, custom +logo, and right-frame content.

      What are the Prerequisites?
      At least one Domain is enabled for your organization.To check this follow the path Name | Setup | Administration Setup | Domain Management | Domains and check whether a domain is enabled for your salesforce org or not. If you want to add Domain and don’t know how to do that, then click on link (Adding a Domain).

      To customizing your login page follow the instruction: 

      1. Navigate to Name | Setup | Administration Setup | Domain Management | My Domain.
      2. Click on Edit button under ‘Login Page Branding‘ section

      Customize branding page

      3. If you want to customize your logo, upload an image.
      Note :- Images can be .jpg, .gif or .png files up to 100 KB in size. Maximum image size is 250px by 125px.

      Header Logo

      Header Logo

      Here I used below image as a logo.

      Logo

      Logo

      4. If you want to change your login page background, it’s very easy to click the color picker or enter a valid hexadecimal color code.

      Background Color

      Background Color

      5. To change right side iframe on the login page, enter URL to ‘Right Frame URL‘ Box

      Right Frame URL

      Right Frame URL

      In above screenshot, i have used one of imaURLurl from my old blogpost.

      Note: – Content must be located at a URL that uses SSL encryption and the https:// prefix. Maximum content size is 478px by 397px.
      6. Optionally, You can select additional authentication services to include on your login page.
      7. Finally click on Save Button, to save your work.
      8. Now logout from salesforce and go to login page by using your domain like for me it’s (https://rakeshistom-dev-ed.my.salesforce.com/)

      My dev org login page

      My developer org login page

      So what you thinking now !!! Do the same for your org and please leave you comments.

      Posted in Winter'14 Release | 20 Comments | Tagged ADM 201, background color, branding login page, Branding your Login Page, Branding your salesforce Login Page, Change your salesforce login page, crm, dev 401, sales cloud consultant, salesfoce login page, salesforce, salesforce login, Salesforce sales cloud blog, salesforce sales cloud consultant practice exam, sfdc Dev 401 exam
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