Auto Add Chatter Group Members to Public Group!

Big Idea or Enduring Question: How do you automatically add chatter group members to a public group or queue? Objectives: After reading this blog, you’ll be able to:  Understand what is a public group  understand mixed DML errors and solutions to avoid such error  Create a public group and queue

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Automatically Create Cases from Unresolved Chatter Questions

Big Idea or Enduring Question: As your community grows, organizations have to ensure that customers get quick answers to their questions. Question-to-Case allows moderators to escalate unresolved Chatter questions to cases from the Chatter page. You can automate this escalation process using Salesforce Flow, For example:  Create a case from

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Verify who Created or Last Modified a Flow

Big Idea or Enduring Question: How do you find who Created or Last Modified a Flow?  Objectives: After reading this blog, you’ll be able to:  Understand how to find who created or Last Modified a Flow?  Understand Flow related metadata objects Business Use case Cathal Murtagh is working as a

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