Update the Case Status Through Email-to-Case Response

Big Idea or Enduring Question: How can you automatically update the case status when receives a response from customers via Email-to-Case? Objectives: This blog post will help us to understand the following Understand how email-to-case works  Create a flow that fires on the customer’s response to an email-to-case  Use decision

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Auto Remove Managed Package License from a Deactivated User!

Salesforce Flow is a fantastic way to automate various business processes. It allows you to create a flow based on certain criteria that you set. Salesforce flow can do many things – Create a record, Update records, Post to Chatter, Send an email, etc. A few years back – in September 2015

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Auto Creates a Private Chatter Group

Big Idea or Enduring Question: How do you auto-create a chatter group using Salesforce Flow? Objectives: This blog post will help us to understand the following Understanding Quick actions How to use the quick action in Salesforce Flow Add a Time-dependent action in After-save Record-Triggered Flow Business Use case Warren Mason

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Auto Delete System Generated Chatter Posts

Big Idea or Enduring Question: How do you delete system-generated Chatter posts? Objectives: After reading this blog post, the reader will be able to: Map lead custom field to account custom field  Create a record-triggered flow to delete records and much more Business Use case Warren Mason is working as a

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