Big Idea or Enduring Question: How can you automatically update the case status when receives a response from customers via Email-to-Case? Objectives: This blog post will help us to understand the following Understand how email-to-case works Create a flow that fires on the customer’s response to an email-to-case Use decision
Tag: email-to-case
Email-to-Lead with the Help of Salesforce Flow
Big Idea or Enduring Question: How to utilize the Flow and set up email-to-lead in salesforce? Salesforce Flow is a powerful feature provided by Salesforce to minimize the code in your organization. By using it you can create, update, delete records everything just drags and drop. With the recent enhancements
![[Introducing My New Book] Mastering Salesforce CRM Administration](https://i0.wp.com/automationchampion.com/wp-content/uploads/2017/03/Mastering-Salesforce-CRM-Administration.png?fit=1024%2C512&ssl=1)
[Introducing My New Book] Mastering Salesforce CRM Administration
I’m still pinching myself. My new book Mastering Salesforce CRM Administration was out yesterday (03/27/2017). Salesforce.com is one of the fastest-growing and demanding technologies at the moment. Mastering Salesforce CRM Administration is a hands-on guide that will help Salesforce newbies (who have a basic knowledge of Salesforce), new or experienced Salesforce administrators,