Update the Case Status Through Email-to-Case Response

Big Idea or Enduring Question: How can you automatically update the case status when receives a response from customers via Email-to-Case? Objectives: This blog post will help us to understand the following Understand how email-to-case works  Create a flow that fires on the customer’s response to an email-to-case  Use decision

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Getting Started with Process Builder – Part 37 (Auto Add Opportunity Team Member to Opportunity Follower)

Big Idea or Enduring Question: How can you automatically add Opportunity Team Members to a follower on an Opportunity? Objectives: This blog post will help us to understand the following Launch a Flow from Process Builder Use Flow and Process Builder to automatically create an Opportunity Follower when adding an

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