Auto Add Opportunity Team Member to Opportunity Follower

Big Idea or Enduring Question: How can you automatically add Opportunity Team Members to a follower on an Opportunity? Objectives: After reading this blog, you’ll be able to:  Work with get records element to find the record Use decision element to check record values Use create records element to automatically

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Update the Case Status Through Email-to-Case Response

Big Idea or Enduring Question: How can you automatically update the case status when receives a response from customers via Email-to-Case? Objectives: This blog post will help us to understand the following Understand how email-to-case works  Create a flow that fires on the customer’s response to an email-to-case  Use decision

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