Automation Champion

Automating Salesforce One Click at a Time
Automation Champion
  • Home
  • About Me
    • Testimonials
    • Resources
  • Process Builder
  • Salesforce Flow
  • Pardot
  • Apex
  • Training Details
    • Salesforce Administrator
    • Salesforce Advanced Administrator
    • Platform App Builder
    • Lightning Flow
    • Pardot
    • Sales Cloud
    • Service Cloud
    • Community Cloud
    • Hands-on Excercises
  • My Books
  • Contact Me
  • Tag: Prospecting

    • Fastcall Releases Version 4

      Posted at 10:01 AM by Rakesh Gupta, on May 30, 2017

      Image: PR Web

      *This post was contributed by guest author JenInTech

      A list of key statistics compiled by Expanded Ramblings in relation to Salesforce has shown that the software has around 150,000 users. Based on such findings and other similar data, it can be concluded as well that programs which integrate with the support platform garner a considerable number of users.

      Among the most popular Salesforce-native applications is Fastcall and since its release, it has become a staple add-on for many companies that utilize Salesforce. Of course, there are still firms that don’t belong to that category, so if you aren’t familiar with Fastcall, here’s a brief rundown of its main function: the program integrates with your company’s sales and marketing records and provides an easy to use the system for both inbound and outbound calls. What makes it different from other apps of the same nature is that it has an advanced automating system for conversations as well as data compilation, thereby increasing efficiency in handling sales prospects or ongoing projects.

      Automation for calls is just one of Fastcall’s many key features which led it to become one of the top sales productivity tools according to Knowledge Tree. What’s more is that the developers are continuously improving the product and a few days ago, Fastcall Version 4 (V4) was released.

      A report from News on 6 explained how the V4 is elevating sales productivity levels through upgrades in its existing capabilities as well as the introduction of new features. Users are presented with improvements in components such as dial by list, voicemail drop and caller ID control for outbound calls; whilst the program pops notifications and has the ability to reroute incoming calls to registered devices. The key takeaway here is that you can do all of these and more right on the Salesforce interface.

      In addition, Fastcall is quick to adapt to the ever-changing environment of Salesforce. The V4 is now compatible with the Lightning Design System of the latter, which gives it enhanced speed and clarity. Users now have access to advanced analytics tools as well which come with the update. Data on various markers including talk time, time on hold/voicemail and per call segment can now be obtained faster and easier which can then be evaluated to improve your company’s CRM services further.

      Handling calls may not seem much at first glance, but analysis has shown that a regular sales rep takes up as much as two-thirds of operational hours doing tasks such as dialing numbers, logging calls and preparing relevant reports. The remaining one-third is the only time spent on actual selling. By adding automation into the mix through an application like Fastcall, a sales rep effectively minimizes time on call-related admin tasks, resulting in the more productive use of operations time.

      Read the rest of this entry!

      Posted in Guest Blog | 0 Comments | Tagged account management, Close.io, crm, Dialers E-Signatures, Emailing, Fastcall, InsideSales.com, Meetings Pipeline Management, NewVoiceMedia, Proposals, Prospecting, RingDNA, Salesforce Live Agent, Velocify
    • Search

    • Upcoming Trainings

      Salesforce Administrator Certification
      Salesforce Advanced Administrator Certification
      Salesforce Platform App Builder Certification
      Lightning Flow & Process Builder
      Advanced Lightning Flow
      Pardot Specialist & Consultant Certification
      Sales Cloud Consultant Certification
      Service Cloud Consultant Certification
      Community Cloud Consultant Certification
    • Sponsor #1

    • Sponsor #2

    • Sponsor #3

    • Sponsor #4

    • Order Now!

    • Buy My Book

    • Buy My Book

    • Recent Posts

      • Getting Started with Salesforce Flow – Part 58 (Customize Previous, Next, Finish, and Pause Button Label for Screen Flow!)
      • Streamline Data Collection with Salesforce-Connected Forms
      • Getting Started with Salesforce Flow – Part 56 (Merge Chatter Topics with the Help of Salesforce Flow)
      • Getting Started with Salesforce Flow – Part 57 (Adding Validation to Flow Screen Components)
      • Getting Started with Salesforce Flow – Part 55 (Add or Remove Followers to a Record with the Help of Salesforce Flow)
    • Salesforce ID Converter Build on Lightning Flow

      Converting 15 digit ID to 18 digit Salesforce ID
    • Blog Archives

    • Categories

  • Information

    • About Me
    • Affiliate Disclaimer
    • Contact Me
    • Privacy Policy
  • Top Posts

    • Learning Flow
    • Learning Process Builder
    • Salesforce Spring’21 Release Quick Summary
    • Getting Started with Salesforce Flow – Part 11 (Count Number of records in a Record Collection Variable)
    • Getting Started with Process Builder - Part 1 (Automatically Create a record)
    • Getting Started with Salesforce Flow – Part 4 (Need to Redirect a User to a New Record?)
    • Getting Started with Salesforce Flow – Part 41 (Create a Survey Using Flow? Why Not?!)
    • Getting Started with Salesforce Flow – Part 33 (Prior Value of a Record in Record-Triggered Flows)
    • Add Record to Multiple Chatter Groups - Parsing Multi-Select Picklist fields (Flow)
    • Getting Started with Salesforce Flow – Part 31 (Auto Submit Record into Approval Process with Flow)
  • Social Media

    • View Automationchampion’s profile on Facebook
    • View Automationchamp’s profile on Twitter
    • View Rakeshistom’s profile on GitHub